How to Restore Licenses on PlayStation Consoles: A Comprehensive Guide

In the world of PlayStation gaming, restoring licenses can be a crucial step in troubleshooting various issues. This process is particularly helpful if you’re experiencing problems such as a game displaying a padlock icon, inability to locate a game or add-on, game crashes, or issues with live events and purchases on the PlayStation Store.

Restoring Licenses on PlayStation 5

Restoring licenses on PlayStation 5 consoles is a straightforward process. Here’s how you can do it:

1. Go to Settings.
2. Navigate to Users and Accounts.
3. Under the Other section, select Restore Licenses.
4. Finally, click on Restore.

Please note that restoring licenses won’t affect your data.

🔒Does one of your games have a padlock icon?
🔎Unable to find a specific game purchase or add-on?
💥Does a game unexpectedly shut down?

Try restoring licenses for the cases above.

💡How to restore licenses on PS5/PS4https://t.co/CCRsFoBfwj pic.twitter.com/GzvmkkUpgA

— Ask PlayStation (@AskPlayStation) March 15, 2024

Restoring Licenses on PlayStation 4

The process for restoring licenses on PlayStation 4 consoles is similar to that on PlayStation 5. Here are the steps:

1. From the PS4 homepage, go to Settings.
2. Select Account Management.
3. Scroll down and select Restore Licenses.
4. Select the Restore option and wait for the process to complete.

Once the process is complete, restart your PS4.

When to Restore Licenses

Restoring licenses can be a helpful first step if you are experiencing the following issues:

• A game has a padlock icon.
• You can’t locate a game or add-on.
• A game crashes.
• Live event issues.
• You can’t make a purchase on PlayStation Store.

Wrap-Up

Restoring licenses is a simple yet effective troubleshooting step for resolving various issues on PlayStation consoles. Whether you’re a seasoned gamer or a newcomer to the PlayStation ecosystem, knowing how to restore licenses can enhance your gaming experience. Remember, if you’re still having game issues after restoring licenses, try enabling PS5 Console Sharing and Offline Play or activating your PS4 console as your primary PS4. Happy gaming!