How to Make a Report on PlayStation Network (PSN)

PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. While it’s a great platform for online gaming and content distribution, there may be times when you encounter inappropriate behavior or content that violates Sony’s Community Code of Conduct. In such cases, you can report the issue to PlayStation Safety. Here’s a more detailed guide on how to make a report on PSN.

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Step 1: Identify the Issue

Before making a report, identify the issue you want to report. This could be anything from harassment and bullying to cheating and hacking, inappropriate content, or any other behavior that violates the PSN Code of Conduct.

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Step 2: Gather Evidence

If possible, gather evidence of the issue. This could be screenshots or video clips of the inappropriate behavior or content. Remember, the more evidence you provide, the easier it will be for PlayStation Safety to investigate your report.

Step 3: Access the Reporting Feature

You can report a player or content directly from the PSN interface. The reporting feature is usually accessible from the profile of the player you wish to report or from the specific content (like a message or a community post) that you find inappropriate.

If you encounter offensive messages online, please block and report the offending user.

Don’t retaliate.

💡How to report inappropriate contenthttps://t.co/LP8MV7qMre pic.twitter.com/zqcJD3uHln

— Ask PlayStation (@AskPlayStation) April 1, 2024

Step 4: Fill Out the Report

Once you’ve accessed the reporting feature, you’ll need to fill out a report. This usually involves selecting the reason for the report from a list of options and providing a description of the issue. If you have any evidence, you can attach it to the report.

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Step 5: Submit the Report

After filling out the report, submit it. PlayStation Safety will receive your report and begin their investigation. They may not be able to share the outcome of their investigation with you due to privacy policies, but rest assured that they take all reports seriously and will take appropriate action.

Step 6: Block and Report

If you’re dealing with harassment or bullying, it’s recommended to block the player in addition to reporting them. Blocking a player will prevent them from contacting you or seeing your online status on PSN.

Step 7: Reporting Voice Chats

Voice Chat reporting is supported only on PS5 consoles. Press the PS button on your controller to open up the control centre and select the voice chat card where the conversation took place. Select… (More) > Report and follow the on-screen instructions. You’re able to report a 20-second clip of the last 5 minutes of talking.

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Step 8: Reporting a Profile

You should report a player’s profile if their Real Name, online ID, About Me, or Profile Picture breaks the PlayStation Network Code of Conduct.

Wrap-Up

The PlayStation Network is a place for everyone to enjoy gaming and digital entertainment. By reporting inappropriate behavior or content, you’re helping to keep the PSN community safe and enjoyable for everyone. If you follow these steps, you’ll be able to effectively report any issues you encounter on PSN.

Remember, if you’re ever in doubt about whether something should be reported, it’s better to err on the side of caution and make the report. PlayStation Safety is there to help ensure everyone has a positive experience on PSN.