In recent months we are seeing more and more cases of A dangerous modality of telephone fraudin which perpetrators are passed through employees of banking entities such as CaixaBank to obtain personal data from the victim and empty their accounts.
The National Police and the National Cybersecurity Institute (INCIBE) have already issued several alerts about this type of fraudknown as Vishing (A combination of terms Voice and phishing), That it consists of making false calls in which the scammers, in a serious voice and technical language, claim to be workers of the victim’s bank.
Tips to avoid these scams
Under the pretext of alleged suspicious activities in the client’s account, They ask you to verify your identity urgently. Actually, what they are looking for is to obtain personal data, access keys or even ask the victim to authorize bank transfers or install remote control software, with which they gain access to their data and their device.
In view of this threat, CaixaBank has launched an informative campaign by the theater group Tricicle in which Parody this kind of calls. In this way, they hope to teach the potential victims to detect these frauds and protect themselves before them.
Some of the Tips collected in this campaign include:
- Distrust unexpected calls that request personal or banking data.
- Never facilitate passwords, verification codes or card numbers.
- Hang the call and direct directly with the banking entity through official channels.
- Do not install applications or programs indicating a stranger by phone.
According to Incibe data, vishing cases have grown up almost a third within a year in Spain. Not only that, but the scam methodology is being perfected; Often, the perpetrators have in advance with partial data of the victims as full name or the last digits of their account, which gives them credibility. In addition, on many occasions they have methods of impersonation of identity that make the official Caixabank number appear in the call identifier.
How to act if I have been a victim of Vishing
If you think that You have been able to be a victim of one of these frauds, There are some precautions that you should adopt as quickly as possible:
- Contact your bank immediately to block access and suspicious operations.
- Denounces the facts to the National Police or the Civil Guard.
- Collect tests, such as telephone numbers, screenshots or call recordings if possible.
- Consult with him Incibewhich offers free advice to affected citizens.
