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Sky loses a legal dispute over termination button again

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It is not difficult to conclude contracts online, but you will never get rid of them more-the situation around online subscriptions was summarized for a long time. A number of service providers attracted the option to quit with quick contracts over their website, but so well hidden the option that many users desperate the process. In 2022, the legislature of this practice pushed a bar and committed provider From paid online subscriptions in Germany to place a clearly visible termination button on your website. However, not all companies adhere to it. One of the most stubborn opponents is the Pay TV provider Sky.

Third defeat in court

He has been hiding the link to termination of the contract on his website so well for years that it needs detective skill and a lot of patience to even guess where the corresponding button could hide. In fact, users have to click through several links buried in footnotes to get to the side at all on which the issue of termination is taken up. And there, too, Sky still installed various stumbling blocks to make the way to the final farewell as stony as possible. The Consumer Center North Rhine-Westphalia had sued the group for this practice-and has now received right for the third time in a row.

Consumer center satisfied

After the Munich I Regional Court as early as October 2023 to the Sky streaming provider WOW had prohibited his termination practice and The following November In the sense of the consumer center against Sky, the Munich Higher Regional Court has now confirmed this priority judgment. Consumer protection officers are satisfied. Wolfgang Schweltzinski, board member of the North Rhine-Westphalia Consumer Center, described the judgment As an important victory for consumers, since it makes a clear signal that companies would have to adhere to the legal requirements. First In February 2025 The Cologne Higher Regional Court had decided similarly to the termination practice of a telecommunications company.

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