Sylvie Durant, desperate, wonders when she gets out of this test.
“I checked, I checked … Dirty water always comes back. I can’t take it anymore… ”Sylvie Durant, resident of the district of Victory has Compiègneliterally cracks. For days, wastewater go up by showeron the fourth floor of its building, at 4 rue de l’Amiral Weymiss. His accommodation is completely flooded.
This tenant of an OPAC T3 tries to alert the OPAC to the urgency of the situation, but it has the impression of being desperately alone. “Nothing happens,” she deplores. The entire surface of his apartment is full of water. In the shower, worms from bought colonization are agitated on the tiles.
“They led the column since yesterday afternoon (Friday March 21),” she said, on the last events. The Sapian company has vacuums for water for the second time during the day. I slept with my neighbor because there is a shit smell at home and small flying insects. ” Sylvie Durant, who works with the Carmelites of Jonquières, is not the type to say big words. But there, his patience is at the end.
57 years old, she suffers from reactionary depression. His doctor prescribed calming to him. She does not understand that the lessor did not offer him a rehousing solution, given the unhealthiness of his apartment.
Two water damage in a month and a half
This is the second water damage for a month and a half. An inconvenience that occurred at the same time as the rehabilitation of the building, initiated by the social landlord. What could have been a pleasure, with a redone bathroom, has become a nightmare.
“The first wastewater flood began on February 12,” she recalls. The water comes out continuously by the siphon of my shower. The OPAC had only intervened after three days. I found myself 23 days without being able to use my shower. The bathroom work ended on March 6. I was able to live normally for 11 days. “
And there, since March 18, it faces an “even more important” flood again. “I currently live with water in all my apartment,” she said. Small black worms also stand out from the shower. All my furniture, my walls and my floor are deteriorated. ”
His bed is like an island in the middle of the water. The Sapian company has come several times to suck the water, “but they say they can do nothing at their level”. It is up to a plumber to unclog the pipe.
“I had no provisional rehousing proposal from the OPAC,” she concludes. I am currently in a catastrophic psychological situation. There, I have been under treatment of antidepressants for several weeks. I no longer hold psychologically and physically. ”
“We had to determine the origin of the disaster to correct the problem,” explains the OPAC
OPAC de l’Oise says that the building goalkeeper informed him on February 13 of “this engorgement in the shower of our tenant”. He also concerned two other apartments in the building.
The lessor conducted “several investigations to determine the origin of the disaster and implement corrective actions”.
“At first, communicates the lessor, it was imagined that the origin of this engorgement came from the rehabilitation work in progress in the bathrooms. This track was not the right one. And she was quickly dismissed. ”
“The first intervention has solved the problem in two dwellings, but not that of Ms. during”
OPAC de l’Oise continued investigations. The lessor brought in the Sapian company in charge of the maintenance of the columns of this building which chose to act from housing.
“This intervention was effective for the other two apartments, but unfortunately not for even. Since a new leak was observed on the collective column which passes through the accommodation of Mme during March 18, 2025. ”
This March 21, the Sapian company, once again intervened, has unclogged in the shower of the apartment of this tenant.
“The OPAC de l’Oise will try to systematize the intervention in a forecast manner for all the columns of housing. Where the work has not yet been carried out. To prevent the situation from happening again.
Damage expertise Monday March 25
In parallel with business interventions, Ms. Durant had declared this claim to her insurer through a statement of water damage. The OPAC de l’Oise opened a loss follow -up file upon receipt of the expert in expertise on March 10.
Sylvie Durant’s insurer convened the stakeholders for expertise scheduled for Monday, March 25. The objective is to note the damage and to estimate the amount of the rehabilitation of the degraded parts as a result of the engorgement.
“The OPAC de l’Oise is well aware that this disaster was not easy an experience pleasant to live for even. In such circumstances, the time to identify the cause is always too long. The office teams remain mobilized so that this event can quickly be only a bad memory. ”
OPAC de l’Oise is available to tenants by phone, on 03 44 79 50 50, or by email: contact@opacoise.fr.
