As the Neuenhaus volunteer fire brigade announced, the fire was discovered on Tuesday (March 25, 2025) by a neighbor who noticed smoke and immediately alerted the emergency services. The fire brigade brought the fire under control after about two hours. Nobody was injured – the residents were not in the house at the time of the fire.
Type “AIO-2400” memory affected
According to the manufacturer, lithium iron phosphate cells are used in the system, which are considered particularly stable and fire-proof in the industry. However, the exact cause of the fire has not yet been clarified and is to be examined by an expert.
Zendure announces an investigation
At the request of PV Magazine, the manufacturer Zendure announced: “At Zendure, product security and the trust of our customers have a top priority. (…) We have already started an internal examination to clarify the cause of the fire.”
Housekeeping destroyed – the family temporarily moved
According to the report, the utility room was badly damaged by the fire, as was the heating and hot water system. According to Niers, the rest of the house remained habitable. The family is currently housed in a holiday apartment. Niers classifies the incident as a “extraordinary bad luck” – and still wants to remain true to solar energy. The aim is to continue to contribute to the energy transition.